Privacy Policy | The Grease Company
At The Grease Company, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you engage with our plumbing services for commercial kitchens, including grease trap cleaning, repair, and cooking oil collection.
Information We Collect
How We Use Your Information
We use your information for the following purposes:
Service Provision: Your information is essential for us to coordinate and deliver our specialized plumbing services. This includes scheduling grease trap cleaning, grease interceptor repair, hydro jetting, and cooking oil collection services. We use your contact details to provide clear communication about your service requirements, set appointments, and ensure the smooth execution of the work.
Communication: To contact you regarding appointments, service updates, and customer support.
Billing: Your personal information is used to generate and process invoices for the services rendered. This includes the collection of payment details for completing transactions and ensuring that all billing is accurate. We may also retain transaction records for accounting and compliance purposes.
Marketing: With your consent, we may send promotional offers and updates related to our services.
Sharing Your Information
We do not sell or share your personal information with third parties for marketing purposes. We may share your information in the following cases:
Service Providers: We may share information with third-party service providers (e.g., payment processors or recycling facilities) to complete the services.
Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or protect our rights.
Data Security
We take appropriate security measures to protect your personal information against unauthorized access, alteration, or destruction. We use secure servers, encryption, and other methods to safeguard sensitive information.
Cache & Cookies
Our website may use cookies to enhance user experience, track website performance, and improve our services. You may choose to disable cookies in your browser settings, but this may affect the functionality of our website.
Your Rights
You have the right to Access, update, or delete the personal information we hold about you, opt-out of marketing communications at any time. request more information on how we process your data.
Waste Disposal Policy
Although we do not recycle cooking oil or grease waste directly, we ensure that all collected waste is transported to authorized recycling facilities. This ensures environmentally responsible disposal in accordance with local regulations.